Privacy Policy

Effective Date: 01/11/2024

At Castelyn Security ("we," "us," or "our"), we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.castelynsecurity.co.nz or engage with our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or request information.

Subscribe to newsletters or other communications.

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Engage our services.
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This information may include:

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Name
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Email address
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Telephone number
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Company name
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Job title
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b. Non-Personal Information

We may automatically collect non-personal information about your visit, including:

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IP address
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Browser type and version
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Pages visited
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Time and date of visit
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Referral source
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We use cookies and similar tracking technologies to collect this information to enhance your experience on our website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

Providing Services: To deliver and manage our services.

Communication: To respond to your inquiries and fulfill your requests.

Marketing: To send you promotional materials and newsletters (with your consent).

Improvement: To understand how our services are used and to enhance user experience.

Legal Obligations: To comply with legal requirements and protect our legal rights.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:

a. Service Providers

We may share information with third-party vendors who perform services on our behalf, such as:

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Hosting providers
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Email service providers
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Analytics services
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These parties are obligated to protect your information and use it only for the services they provide.

b. Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

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Secure server environments
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Encryption of data
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Regular security assessments
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However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

a. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies.

b. Opt-Out

Marketing Communications: You may opt out of receiving marketing emails by following the unsubscribe instructions included in each email or by contacting us directly.

Cookies: Most web browsers allow you to control cookies through their settings preferences.

c. Data Deletion

You may request that we delete your personal information, subject to legal and contractual obligations.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

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Personalize your experience.
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Analyze website usage and performance.
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Deliver targeted advertising.
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You can manage your cookie preferences through your browser settings.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have data protection laws different from those in your country.

By using our services, you consent to the transfer of your information to countries outside your country of residence.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

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Email: privacy@castelynsecurity.co.nz
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